We offer a wide range of compliance services for mortgage and insurance brokers. All services are available on an ad-hoc basis or included within a package that can be tailored to your needs. We offer a friendly and professional service at a level that we believe no other compliance company can match.  See below for the advantages on using H3 for your compliance needs. Or check out some of the customer feedback we have received.

Please select from the drop down box below for further information about the main services we offer.

            

 

 

Advantages of taking compliance support from H3 and our guarantee to you.

Great Value

      When we started in business we wanted to offer great value for our clients. Often outsourced compliance is viewed as a luxury but we dont see it that way, and we see no reason why all firms can not have access to the expertise they need within a budget they can afford. So we keep our service as flexible as possible meaning all firms can have access to the expertise they need.

Comprehensive Service

      Caps on support options, limitations on what is and isn't included, or forced to pay more to ensure you get a certain level of cover. We provide more support even for those with lower budgets. By tailoring support to suit we can then provide those options you require.

Flexibility

      All our services are fully flexible, should you decide you need to change to a different plan, want options built in such as additional remote file checks or need to reduce your service all we ask is you provide 30 days notice to allow us to make the required changes and make sure any outstanding work or documentation is completed.

Understanding

      We are not here to lecture you and bamboozle you with jargon and rules, we tell you how it is, listen to your concerns and feedback and then see what can be done to resolve the problems which both suits you and stays on the right side of the FCA. Compliance responsibility is ultimately yours and so we like the support we provide to seamlessly link in with your business, that way you can be sure that compliance is not an obstacle and you have the tools to hand to deal with whatever is thrown at you. We only deal with mortgage and non-investment insurance intermediaries, so we have a more in-depth knowledge of what is expected by the FCA from a compliance perspective.

Direct Consultant Contact

      You will deal directly with your own consultant; we don't pass you through call centres or direct you to a website. We aim to deal with compliance queries as quickly and efficiently as possible. We pride ourselves on our personal service and find that most firms appreciate this when the rest of the industry is often quite impersonal.

In-depth visits

      Many compliance firms will not undertake file checks during visits; insist you have a minimum number of visits before any free file checks are completed or charge extra for file checks. Our visits are in-depth, getting an up to date overview of how your business stands, looking at logs and records, checking T&C and TCF and file checks are carried out during the visit. We believe that file checks are a very important part of the overall picture of your compliance standards; they can highlight shortfalls in sales processes, problems with documentation and much more.

File Checking

      All the file checks we carry out are in-depth, checking every item of paperwork on file. We don't work from a checklist, we don't limit checks to only key documents and we never pass your file on to someone else. We have been witness to quite a lot of FCA inspections over the years, we know exactly what the FCA look for and how they check files, so why would you want a compliance firm to do limited checks by checking only certain parts of the file. We have also been involved in past business file checks on behalf of the FCA; our file checking is to FCA standards. We check all paperwork not only for compliance but clarity, look at the suitability of advice and TCF on files. After which you will receive a full report detailing any errors found, we recommend any changes to prevent these errors re-occurring and make you aware of any corrective action that is required. Files will be graded and we can even accommodate a previous grading system over our own if this suits you more.

 

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