Compliance News Archive
Back to the main news page
COVID-19 - Are all customers now vulnerable?Posted by H3 on 2020-06-01 13:52:58 BSTWe briefly covered customer vulnerability last year; explain how firms should have systems in place to recognise vulnerability, and then a process to ensure the vulnerable customer is treated fairly. The subject has been raised again in light of the current conditions and we have been asked by a number of brokers ‘Are all customers now considered vulnerable?’ read more... H3 Consultancy Ltd © |