Viewing News
How to Complete a Consumer Duty Board Report posted by H3 on 2024-07-24 12:45:37 BST
New Consumer Duty Summary posted by H3 on 2022-07-15 11:23:01 BST
FCA Regulation Round-Up posted by Admin on 2021-09-17 16:45:50 BST
COVID-19 - Are all customers now vulnerable? posted by H3 on 2020-06-01 13:52:58 BST
Data Protection-Working From Home posted by H3 on 2020-05-22 09:51:24 BST
SM&CR - What do you need to do? posted by H3 on 2019-11-01 15:01:21 GMT
Top Compliance Errors on Mortgage Files posted by H3 on 2019-07-02 15:18:30 BST
Senior Managers and Certification Regime - Broker Summary posted by H3 on 2019-03-01 15:06:20 GMT
Insurance Distribution Key Requirements for Brokers posted by H3 on 2018-09-21 11:10:20 BST
Return to main news
OFT threatens to remove Swift's licence
Posted by Admin on 2011-06-23 16:08:30 BSTThe Office of Fair Trading has warned sub-prime lender Swift, trading as Swift Advances and Swift Securities, that it must improve its lending and collections practices or it risks losing its Consumer Credit Licence.
An OFT investigation found Swift was providing secured loans to customers with poor credit or limited access to credit without checking their ability to afford the loan; verifying their income; taking account of their other financial commitments and personal circumstances or fully checking the information provided in the application. It has also been ordered to improve its handling of arrears cases including better clarity of charges; handling cases more sympathetically and only using repossession as a last resort.
Swift Advances is being investigated by the Financial Services Authority for its handling of borrowers in arrears and has set aside £9.4m to cover a potential fine and other costs.